|
Using the Store
I'm not sure what I'm looking for. Can
someone assist me?
Our Customer Service Specialists would be
more than happy to assist you with a recommendation.
Please contact us at 1-800-366-5992 or email us at customerservice@doctorschoice.org.
Please supply us with as much information about your needs as possible
so we can make an appropriate recommendation.
How do I remove something from my Shopping
Cart?
To remove an item from your Shopping Cart,
simply change the item quantity to zero and then click on recalculate and
the product will be automatically taken out of your cart.
How do I change the quantity of an item
I'm buying?
Change item quantity to the number of bottles
you want, and then click recalculate to update it.
How do I find the particular item I'm looking for?
If you are unable to locate a particular
item using our search box on the side of each page. You may also browse
by categories at the top of the page. If this proves unsuccessful, please
feel free to contact our Customer Service Representative and we will be
happy to locate the product for you. If we do not carry the product we
will help refer you to someone who does.
Can I change an order I've already placed?
Since we strive for fast, efficient service,
most orders are shipped within 24 hours. So it may already be too late
to change. The moment you decide to change an order, contact our Customer
Service Department toll free at 1-800-366-5992.
If we are unable to catch your order before
it is shipped, you can always return the item for a refund (less shipping
and handling charges). For detailed instructions on returning an item,
see Returns.
Can I cancel an order I've already placed?
Since we strive for fast, efficient service,
most orders are shipped within 24 hours. So it may already be too late
to cancel. The moment you decide to cancel an order, contact our Customer
Service Department toll free at 1-800-366-5992 to attempt a cancellation.
If we are unable to catch your order before
it is shipped, you can always return the item for a refund (less shipping
and handling charges). For detailed instructions on returning an item,
see Returns.
How do I contact you about a technical problem with the site?
If you come across any glitches or problems
in our site, kindly email our Customer Service Department at customerservice@doctorschoice.org,
or call our toll free help line at 1-800-366-5992 so that we can take corrective
actions immediately. |
